It has been a busy fall season! I hope you are well, remember to take care of yourself in what ever you do and smile =) I missed last months news letter as I was away travelling so here is my update on the last couple months.
Accreditation: I am pleased to report that we were successful in submitting the follow up on Required Operational Practices (ROP’s) that were pending from the on-site survey in October 2012. Accreditation Canada's sector and service-based standards help organizations assess quality at the point of service delivery. They are based upon five key elements of service excellence: clinical leadership, people, process, information, and performance.