Tsawout First Nation

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JOB POSTING - Medical Office Assistant

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Primary responsibility is to provide administrative support to Tsawout nurse practitioner and other Tsawout health staff. Support services include patient/client reception, transcription, photocopying, scanning documents into Mustimuhw, (electronic medical records system) and organizing all information (sent and received). The MOA will also liaise with VIHA, FNHA,Tseycum, and municipal, provincial, federal governments manage staff calendars (i.e., schedule appointments); prepare memos, lettersand reports for signature; prepare travel vouchers and expense approval forms/invoices; assist with Non Insured Health benefitsprogram; meeting preparations; and maintain financial records, such as purchase orders and invoices.

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  • Provide exceptional customer/client service support according to organizational mission statement.
  • Coordinate patient care, i.e., schedule and follow-up with patient/client appointments (internal/external) and liaise between practitioner, patient and staff.
  • Maintain electronic medical records via Mustimuhw to ensure patient records are accurate and up-to-date.
  • Maintain strong positive relationship with practioners, staff, VIHA, other First Nations, suppliers and community members/patients.
  • Prepare exam rooms; select, setup and maintain medical supplies and equipment for all exams/procedures and cleans and sterilize materials and instruments following universal precautions.
  • Maintain office and medical supplies inventories and replenish as necessary.
  • Maintain a clean and professional appearance at all times.
  • Follow clinic guidelines and protocols and participate in updating or creating new ones.
  • Share patient information with appropriate team members in order to provide a comprehensive patient care.
  • Maintain patient privacy and confidentiality at all times.
  • Promote healthy living to all clients, i.e., refer them to appropriate resources and provide patient education material.
  • Assist in administering the Non-Insured Health Benefits Program and others programs, as required.
  • Participate in staff development programs and promote team cohesiveness.
  • Perform other related duties as required.


  • Grade 12 and 2-3 years recent administrative experience in a similar role/environment.
  • Office Administration Certificate, Certificate or Diploma in a Medical Office Assistant Program or an equivalent combination of education and experience, and/or willingness to pursue additional training.
  • Excellent knowledge of proper form of business letters and business English.
  • Knowledge of W‚ÄôSANEC Nations and culture is an asset.
  • Experience liaising with First Nations leadership and senior government officials is an asset.
  • Experience in advanced keyboarding, word processing (i.e., MS Word) and other computer applications such as PowerPoint, Excel and internet, and basic bookkeeping skills or willingness to learn.


DEADLINE DATE: Tuesday, May 24, 2016 (4:30 pm)

Submit cover letter  and resume with 3 references to:

Cathy Webster Governance/HR Support Manager
Tsawout First Nation
7728 Tetayut Rd.
BC V8M 2E4

Send by fax or email to: fax: (250) 652-9114 or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Preference may be given to qualified individuals of First Nations Ancestry.

We thank all interested applicants, however, only those short-listed will be contacted for an interview.